Our Stores Are Now Open

Written by
Ben Kenny

In light of recent government announcements, the doors to all of our stores opened again on Monday 1st March. Find your nearest store here - we can't wait to see you!

We will continue to follow all strict safety guidelines instore to help keep you safe. We will still be offering home appointments if you prefer, simply call us free on 0800 999 2831. Plus of course, you can also shop online.

Safety in Store

How we're keeping everyone safe and healthy

For the safety of our customers and everyone who works at Middletons, we’re carefully following the government’s COVID-19 secure guidelines around workplace safety. We’re continually monitoring this guidance and updating and enhancing our own processes whenever we need to.

Here are some of the changes you'll see in store:

Hand Sanitising and Store Cleaning
We’re asking everybody who comes into a store to use hand sanitiser before browsing. Additional hand sanitising stations are located throughout each store. We’ve also introduced frequent and thorough in-store cleaning routines with a particular focus on product surfaces, IPADS, door handles, stair handrails etc.
Social Distancing in Stores
We are asking everyone to keep at least 2 metres apart from other customers and Middletons employees with clear signs throughout the store to encourage social distancing.
Personal Protective Equipment
All members of staff have been provided with personal protective equipment to use throughout your time in store, this includes face masks, gloves, wipes and disposable blankets for any furniture demonstrations.
Entry & Exit Routes
Stores are using clear markings and visual aids to encourage one-way flow at entry and exit points. All whilst maintaining social distancing rules.

Walk in or Book a Personal Store Appointment

You can simply pop in and see us but if you prefer, you can book a personal appointment in store also.

Book Store Appointment

Our Deliveries Remain Contactless

We’re pleased to say we are able to offer Contactless Deliveries for your Middletons products. When delivering your items, our team will be wearing personal protective equipment (PPE), including masks, gloves and shoe protectors.

Your Safety

Your safety is our number-one priority and we have taken multiple steps to ensure the delivery of your product is as safe as possible. We will...

  • Ensure that you are aware of social distancing guidelines and that you are happy to follow these guidelines when our delivery/installation team arrives with your product.
  • Adhere to the 2m social distancing rules at all times.
  • Ensure that our delivery/installation staff wash their hands with soap and water upon arrival and departure.
  • Use soap, water, hand sanitiser, wipes and gloves where possible in all delivery/home visit vehicles and at entry/exit points to sites. Where available, masks will be used if you request it.

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